ITO Specialist
(Information Technology Operations Specialist)
모집부서 Information Technology
업무개요
- Responsible for all IT infrastructure components incl. servers, clients, networks and IPT system
- Act as a communication and escalation bridge between local support and regional/global support team
- On-site assistance for remote build & configuration by regional/global support team
- Participate in IT system implementation, integrating & improvement
- Perform IT standard procedures and tools and controlling SLA (Service Level Agreement)
- Maintenance all IT security, disaster recovery plan and ensure custody for IT device and license compliance
- Coordinate and support servicedesk(1st level) staffs for desktop support
- Maintenance of potential areas for systems and service provision improvements
응시자격
- University graduate or equivalent (adequate competence)
- More than 3 years’ experience in IT infrastructure
- ITSM (ITIL) experience
- IT Security experience
- Experience of MS Windows server and AD operation
- Experience of LAN/Voice operation
- Experience of IT project management
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