[SAP 코리아] Finance Operations Associate Job 채용

Finance Operations Associate Job

 

COMPANY DESCRIPTION

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

 

Role Description:

The SAP Cash Collections team resumes ownership of the company’s trade receivables. The main focus is reduction of DSO and improvement of cash-flow by driving timely settlement from customers using standardized processes and tools. The organization will engage with other relevant departments within the company to resolve disputes and inform about necessary impairments. It provides timely and relevant reporting and supports projects.

 

The Finance Associate’s role is characterized by clear guidance and defined tasks within the relevant collections team. He/she will be working across all standard collections relevant tasks on a defined customer portfolio in close cooperation with a senior member of the team.

 

Key Areas of Responsibility and Tasks:
•Perform monitoring and collection of receivables including overdue receivables
•Proactively call customers to reassure the time of invoice payment
•Creation and distribution of dunning letters to customers in a prompt and accurate manner
•Investigate billing discrepancies and respond to external queries through Dispute Cases
•Handle a selected group of customers
•Work closely with both internal & external customers to expedite the collection efforts
•Escalate to management team any problem that holds the collection process to flow
•Update reports and send the statement of accounts to each customer
•Follow SAP processes and use application tools available in ISP
•Support Ad-hoc queries and participate in projects
•Process and solve customer’s complaints
•Analyze and investigate dispute cases to avoid complaints in future

 

Competences & Skills:
•Accounting and collections knowledge
•Customer focus approach
•Communication skills (verbally and written)
•Monitoring of payment behavior of customers
•Ability to work under pressure
•Ability to work in an international environment
•Understanding of SAP´s goals and strategy
•SAP Employee Competencies
•IT Principles & data security
•Partner & Third Party Engagement
•Quality Focus
•Results Driven
•Self-Development
•Teamwork & Collaboration
•Operate SAP Financial Processes & Systems
•Analytics capabilities
•Good problem solving skills are required
•Must be a well-organized and self-starter with "can do" attitude

 

Experience & Language Requirements
•Working experience within a finance related field  is an advantage (0-5 years)
•Fluent written and spoken language skills of the one needed in customer contact

 

Education
•Successfully completed University Degree
•Accounting or related field of knowledge is required

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