Responsible for driving eCommerce in diverse channels through closely working with brands
Primarily responsible for defining eCommerce strategy and roadmap to improve brands’ awareness and consumer engagement
If needed, discover potential new channel to generate eCommerce revenue
ACCOUNTABILITIES
1. Business intelligence
Develop short and long term eCommerce strategy and roadmap in line with Brands and Affiliate strategies
Identify opportunities to grow online sales and recruit potential new channels
Conduct competitive and market analysis
Provide eCommerce consultation and advice to Brands and share best practices within the Region and Affiliates
eCommerce channel business P&L management
2. Online marketing management
Plan, manage and execute eCommerce strategies and programs for Brands
Take ownership of Brands’ consolidated annual, quarterly and monthly campaign calendars
Define business requirements, operational metrics and KPI for campaign measurement
Proactively identify and resolve issues that occur during the course of campaign execution
Execute and analyze programs to ensure and maximize effectiveness and produce optimal ROI at a corporate level
3. Planning and tracking
Conduct weekly or monthly business reviews with Brands
Evaluate eCommerce campaigns and spending effectiveness
Analyze and explain site metrics trends and recommend analytics-driven changes to Brands
Research and monitor eCommerce trend in current brands’ homepage and retailer sites (or other new channels) and leverage it to the strategies which reflect digital landscape and channel-specific needs
Analyze current eCommerce business and confront competitive challenges for future opportunities
4. Operational effectiveness
Liaise with Regional and Affiliate stakeholders to manage brands’ eCommerce activities
Build and maintain cooperative relationships and communication channels with Brands and respective corporate teams
Effectively communicate issues and learnings to key stakeholders
Manage multiple vendor and agency relationships
Qualifications
Education
University-level education or equivalent
Experiences
Minimum 3 years’ experience in E-commerce and online marketing field
Functional Competencies
Strong strategic and analytical mindset to lead and execute new initiatives
Ownership and vision for Online Marketing field
Good communication and interpersonal skill to well cooperative with diverse stakeholders
Proactive and entrepreneur spirit with creativity
Knowledge of cosmetics or female targeted marketing desirable
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