CEM Sales Specialist (Oracle Management Cloud)
KEY OBJECTIVES
Oracle Management Cloud (a pillar of Oracle’s PaaS offering) is a key focus for the Core Technology & Cloud team in APAC and we are investing in hiring a co-prime sales team to collaborate with the field sales team to drive this focus in regions across APAC.
Applicants will be experienced individuals with a minimum 8 years of professional experience with proven sales &/ presales expertise in IT Operations Management solutions across computing, networking & application environments:
Problem & Performance management (Application Performance Management, Log Analytics, Performance management, Capacity planning, IT Operations Analytics etc.) Change & Configuration management, Security & Compliance, Orchestration etc.
As a co-prime sales rep, primary responsibility is the achievement of revenue targets and key metrics for Oracle Management Cloud assigned to him/her by working closely & collaborating with the field sales teams.
Having had a solid experience in the IT Operations management space, provide domain expertise in ITOM solutions to open new doors in existing customers and new market segments.
SPECIFIC RESPONSIBILITIES
•Own the business plan & be responsible for all aspects of the Oracle Management Cloud business in his/her assigned region: Pipeline creation, Opportunity management to closure & reference. Ensure the ecosystem (Marketing, Alliances & Channels, Oracle Direct, Oracle Consulting, Customer reference team etc.) is aligned & executing towards the OMC business plan.
•Manage achievement of sales quota through regular forecasting, account strategy, planning, post closure adoption and customer reference.
•Manage, drive and provide guidance on region specific objectives of overall Oracle Management Cloud business Plan combining all major components of business development and market leadership including Marketing, Sales, Services, Partners and Strategic Investments for execution. Track and present performance against plan through regular reviews to appropriate Management and Stakeholders.
•Prospect, develop and lead maximum business opportunity/pipeline for Oracle Management Cloud balancing the strategic wins with transactional business.
•Be an ITOM Sales domain leader and evangelize new ways of selling the Oracle Management Cloud services to existing customers and new market segments.
•Enable Field & OD sales teams & identified partners to have OMC cloud offerings related conversations with customers.
•Establish, support and drive key strategic Sales Programs around Oracle Management Cloud as a part of the business plan.
•Establish and drive successful relationships and business engagement with key Partners and SI’s.
•Act as spokesperson on IT Operations Management while promoting Oracle Management Cloud services (3 to start with; Application Performance Monitoring Cloud Service, Log Analytics Cloud service, IT Analytics Cloud Service)
RELEVANT TRAINING and EXPERIENCE
Essential:
•8+ years of specific sales/presales experience in IT Operations Management solutions from leading vendors in this space. Preference would be from given to candidates having experience on multiple solutions from Splunk, Apps Dynamics, Dynatrace, ServiceNow, IBM, HP, BMC, CA.
•Ideal candidate would have a strong presales background in IT Operations Management solutions with recent 2+ years of sales experience with vendors like Splunk, AppsDynamics, Dynatrace etc. & experience selling cloud based service offerings.
•8+ years of experience positioning, demonstrating and articulating the benefits and business value proposition of IT Operations Management solutions. •Technical domain expertise on ITOM & ability to maintain a accurate sales forecast is critical for this role.
•Track record of successful sales experience; selling and engaging at an Executive level
•Very high level of communication, interpersonal skills and all-round business acumen
•Self-motivated with the ability to work independently and across virtual teams
•Ability to travel extensively
Desirable
•Experience selling cloud based IT Operations Management services.
•ITOM solutions deployment experience in addition to presales and sales experience.
•ITIL Certified
KEY RELATIONSHIPS
Internal
Field & Oracle Direct Sales (Core Technology & MW)
Sales Consulting
Alliances & Channels
External
Partners, SIs & MSPs
COMPETENCIES
ITOM Sales/presales domain expertise
Good attitude and ability to work in a matrix organization
Cross Functional Collaboration
Selling and Results Orientated
Energetic & Proactive
Communication, Presentation & Consultative Selling
Customer Business Knowledge
Highly adaptive to Change
Personal & Task Management
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