Origins Education Specialist(Job Number: 165088)
Description
OBJECTIVES- Educate BAs to have strong product knowledge and selling skills in order to increase overall retail sales and to improve service quality to maximize consumers’ satisfaction
- Arrange and conduct in conjunction with education manager, the training for all high profile promotions and new product launches.
ACCOUNTABILITIES
1. InClass Training
Education Material Translation & Development
•Translation & production of all education materials according to NY Education Guideline (Estee Lauder Academy, Seasonal Training Materials, Service & Selling Solution etc.)
Education Planning
•Plan & update Education calendar according to marketing calendar
•Conducting Education Seminar
•Plan & prepare education seminar to ensure that
•Discovery Seminar, Seasonal School, Makeup Specialist Seminar & Advanced selling skill seminar
2. In Store Coaching
Plan & develop field coaching Support
•Monthly focus selling tip & DM response guide development
•Event PT Material & Filed Education material development
•Localize and develop CM leadership & BA development program
•Provide timely feedback & evaluation to SEE
3. Others
•BA grooming - Ensure BAs adhere to brand’s image as well as high standard of grooming and hygiene.
•Communicate with regional & NY office effectively.
•Support & cooperate with MKT & Communication dept to deliver integrated message to counter and consumers.
Qualifications
Education
- University level education or equivalent
Experiences
- Minimum 2 years of education experience within the cosmetic industry
Functional Competencies
- Excellent communication skill
- Self-starter and ability to motivate others
- Excellent presentation skill
- Excellent multi-tasking ability
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