Retail Operations Specialist
Job Number: 173180
Brand: Estée Lauder Companies Corporate Departments
Job: Administrative
Primary Location:Asia Pacific-Korea, Republic of
Schedule: Full-time
Shift: 1st (Day) Shift
Travel: Yes, 5 % of the Time
Job Type: Standard
Description
Job Purpose
Provide effective and prompt support to ASM and AC for respective brands in regard to sales and marketing activities
Main Responsibility
1) General Support to brand team
• Prepare Fact sheet for visitors (retail sales data prepared by sales admin)
• Prepare market research report if requested by ASM or AC
• Arrange meetings & events for visitors
• Assist other irregular work such as retailer’s request, Pink ribbon event, etc.
• Provide in-flight support including invoices, advertisement payment, and product wrapping
• Participate in CCC work
• Assist ELCA Import team for custom clearance
2) Counter Support
• Handle request for counter supply
• Handle packages (free goods, brochures, counter display, collaterals and etc.)
• Handle HR-related request (fringe benefit, education subsidy, etc.)
• Prepare official letters to retailers as representative of responsible brands (e.g. any brand relevant notification such as product listing change and etc.)
3) Marketing Support
• Follow-up on retailer and DFS magazine such as providing pack shot, product description, price, etc.
• Arrange changes of TP and counter display
• Follow-up in-flight advertisement such as pack shot, product description, Prepare in-flight advertisement
• Maintain existing websites
• Provide visual and information for new product for internet site upload
4) Other Support
• Handle payment for vendors and miscellaneous finance work
• Create Shopping Cart on ERP system
Qualifications
QUALIFICATIONS
Education
- University-level education or equivalent
Experiences
- 2-5 working experience preferably in the travel retail industry Functional competencies
- Excellent interpersonal, verbal, and written communication skills
- Proven sales track record
- Proficient in MS Office and Excel
- Good organization and communication skills
- Good presentation skills
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