[한국 휴렛팩커드] Service Inside Sales 신입 채용

CARS (Contract Administrator Renewal Specialist) Service Inside Sales

 

 

 

 

 

 

 

 

 

Job Location: Seoul, Korea Republic of, Korea

CARS (Contract Administrator Renewal Specialist) - Service Inside Sales-1531373

 

Description

• • CARS - Contract Administrator renewal specialist - is a inside sales to sell service contract to assigned small and medium customers.

     

  • Maintain customers and partners relationship for selling

     

  • Weekly, monthly, quarterly forecast for orders

     

  • Learn services portfolio and sales skills, and leverage skills to selling higher solution and new business cases.

     

  • Analyzes sales data and compiles information for reports (e.g., pipeline forecasting, quality assurance); identifies trends and makes observations.

     

  • Manages day-to-day post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts.

     

  • Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.

     

  • Resolves order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly).

     

  • Handles several customer accounts that have low to moderate importance.

     

  • Supports solutions that impact other departments.

     

 

Qualifications

Education and Experience Required

 

 

• First level university degree with recommended focus in business or finance.

   

• Typically 0-2 years of experience in a related field.

   

 

 

Knowledge and Skills Required

 

 

• Good communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.

   

• Intermediate knowledge of internal processes and policies.

   

• Developed understanding of local legal compliance issues.

   

• Strong problem-solving and analytical skills.

   

• Good teamwork skills.

   

• Intermediate time management skills.

   

• Developing project management skills.

   

• Developing mentoring and coaching skills.

   

 

Job - Sales Operations

Primary Location - Korea, Republic of-Korea, Republic of-Seoul

Schedule - Full-time

Shift - Day Job

Travel - No

Job Posting - May 19, 2016

EEO Tagline Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities

Job ID: 1531373 apply