[리치몬트 코리아]Training Manager 채용

Training Manager

WE RECRUIT
TRAINING MANAGER

MAIN PURPOSE
This position is responsible for ensuring all training related activities to enhance SAs’ overall product
knowledge and customer services based retail environment and monitoring closely SAs’ service and sales
skill in order to meet the highest and qualitative service at the level of Brand equity.

KEY RESPONSIBILITIES
[Key responsibility 1 : Planning Execution]
- Prepare all training programs & manuals by sharing informations and training work, schedule with training
manager.
- Facilitated all the training based on brand’s philosophy and objectives such as basic, follow-up, new
products, specialist and so far
- Translated & reviewed education and boutique materials on time with accuracy
- Supervise the making of language manual by sales part for oral tests of Sas once a year
- Check the Sas' grooming and service attitude by making its evaluation chart on quarterly basis
- Administer customer service quality of Sas
- Assist the promotion activities prepared by marketing & sales parts
[Key responsibility 2 : Training Material update]
- Regular Training Material
- Training Manual Kit (1. watch 2. Jewelry 3. Accessories 4. History…)
- High Jewelry Booklet, HH booklet…
[Key responsibility 3 : Reporting, Assessment and Feedback]
- Reported to Training Manager and assist him for all training related activities
- Supervise and evaluate training reports from boutiques such as Field Kit training report, Arbeit report so far.
- Quiz : King of Quiz – Jewelry and watch quiz once a year (for all staff)/ Monthly Quiz – by boutique level
- Score Card : Bi-annual boutique assessment chart
[Key responsibility 4 : Communication]
- Co-work for special event
- Execute the staff workshop
[Key responsibility 5 : Professional Skill development]
- Development of Professional Knowledge
Improve the training skills

YOUR PROFILE
- Luxury, Cosmetics, Apparel, Retail experience is a must
- Hands-on training specialist
- Exceptional presentation & speech skills is a must
- Fluency in English/French is a plus

TYPE OF POSITION
Permanent
WORK LOCATION
South Korea - SEOUL
CONTACT
Should you wish to apply, simply click the "Apply" button above. We look forward to hearing from you.

지원하러 바로가기 >>>

http://cafe.naver.com/careernote