[한국마이크로소프트] Support Engineer - System Center & Azure 채용

Support Engineer - System Center & Azure

 

 

 

 

Job #	289582 1054453
Locations	Korea, Republic Of, Seoul
Job families	Customer service & support
Teams	Consulting services

 

Would you like to be

•      Special engineer to provide special services for your customers?

•      Work with the enterprise customers across Asia-Pacific and around the world?

•      Join a team of talented people working together, growing together, and having fun together?

•      Learn the cutting edge technology of IT management, including Microsoft Azure Management, Private Cloud Solution, BYOD(Bring Your Own Device) etc.?

If your answers are Yes, this work place would be the right choice for you.

The Support Engineer is a trusted advisor to IT Professionals - you will have influence over a broad range of solutions that create business value for our customers. Your technical and relationship skills are critical to the success of the customer’s perception of value of the Microsoft solution. You will have a chance to solve technically complex problems for the some of the world’s largest companies, as well as smaller companies on the leading edge of their industry.

As a Support Engineer, you will solve high level complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Frequently, these problems will not only be technically complex, but will be politically charged situations requiring the highest level of customer skill.

The support Engineer's mission is different from call center operations or the general Help desk work, and there are not many cases to attach throughout the day.

In the meanwhile, it requires a higher level of understanding in terms of technology and business.

Our responsible products:

Microsoft System Center suite

Microsoft Intune

Azure services related to System Center

RMS

WSUS etc…

Key Responsibilities:

The area of responsibility is a wide range of products and technologies, including System Center Suite/Intune/Azure as described above.

It is mainly part of our products and technologies, and we have the following as an example.

      Configuration management (SCCM/WSUS)

      System Monitoring (SCOM)

      Virtual Environment Management (VMM)

      Mobile device Management (Intune)

      Azure Platform Operations Management (Azure)

Language Skill

Bilingual person in Korean and English. Minimum requirement is Business level.

Qualifications

1. Bachelor or Master Degree in Computer Science, Electronic Engineering or equivalent experience.

2. Experienced in enterprise IT deployment, infrastructure System Administration.

3. In-depth knowledge on one or more of network OS, Directory service, System management, TCP/IP protocol family, Security, Azure and Intune.

4. Strong analytical logic and problem troubleshooting skills.

5. Excellent communication skills, collaboration skills, self-motivation and must have a strong team spirit.

6. Must have strong verbal and written English skills.

7. A minimum of 2 years IT experience and demonstrate aptitude for providing superior customer service in politically charged environment.

8. In-depth understanding of Microsoft Windows Server products or other OS product(Unix etc.) family.

9. System Center, Security, Azure, Intune etc. experience is preferred. C/C++ programming experience is preferred

 

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