[ZEISS 코리아] EUV Field Service Engineer 채용

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EUV Field Service Engineer를 모집 합니다.

ZEISS Korea has played a key role in the Korean market for the past 40 years. For ZEISS, the Korean Market is One of the Top 5 Global Sales Markets, providing products and services from five business areas to Korean customers:

• Semiconductor Manufacturing Technology
• Industrial Quality Solutions
• Research Microscopy Solutions
• Medical Technology
• Vision Care (Consumer Markets)

[Employment Conditions]

• Division: Semiconductor Manufacturing Technology (반도체사업부)
• Job Title: EUV Field Service Engineer
• Contract: Regular
• Location: Pyeongtaek (평택)

Key Responsibilities:

1. Service Competencies:

• Routine to complex equipment and routine to moderately complex systems
• Installation, preventive maintenance, upgrades, repair: diagnoses mechanical, hardware and software failures applying knowledge/experience of established policies and procedures. Coordinates and implements basic technical solutions within clearly defined solution space. Demonstrates good judgement in selecting methods and techniques for obtaining solutions.
• Must successfully complete all assigned technical training to acquire a solid knowledge of assigned company equipment (basic training)
• May be trained to conduct special site or system environmental analysis tests as assigned by management.
• Following proscribed procedures, correctly order and obtain spare parts and also expedite the return of any defective materials as may be required
• Liaise and schedule assigned service activities with the customer and ensure ZEISS Service Mgmt, Customer Interaction Center, and when appropriate, the Sales Account Manager is kept aware as required.
• May provide defined pricing, availability, and schedule information to customer within established guidelines under guidance if applicable. Supports quote preparation.
• Properly care for all ZEISS tools and assets as may be made available during the xecution of assigned responsibilities

2. Business Acumen:

• Determines cost effective repair/resolution. Follows established policies and procedures.
• Knows KPIs and completes all necessary forms and reports in support of department and company data collection efforts, e.g. expense reports, service reports, quality reports, in prescribed timeframe
• Uses technical knowledge of products, product availability, sales territories, and individual customers to provide a communications link to the customer.
• Process understanding: Basic process knowledge of a technical nature
• Suggests additional and/or alternative products or services to meet customer needs consulting with CSE2.

Qualifications:

• Bachelor's degree in Electrical/Electronics Engineering, Physics, Mechanical Engineering, Semiconductor Engineering, Control & Instrumentation Engineering, Materials Science & Engineering, or a related field.
• 4 to 8 years of hands-on experience in the semiconductor industry (Installation, maintenance, repair, and troubleshooting of complex equipment).
• A proactive, solution-oriented mindset with the ability to work independently as a self-starter.
• Strong understanding of company procedures and a commitment to adhering to them.
• Excellent verbal and written communication skills in English.
• Willingness to work in a restrictive cleanroom environment, requiring appropriate personal protective safety equipment.

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http://zeissgroup.wd3.myworkdayjobs.com/ko-KR/External/job/Hwaseong-si/EUV-Field-Service-Engineer_JR_1046506

EUV Field Service Engineer