[한국 마이크로소프트] Cloud Solution Architect 채용

외국계 IT기업

한국 마이크로소프트에서

Cloud Solution Architect를 모집 합니다.

Responsibilities

Customer Centricity

• Customer Satisfaction: Drive positive Customer Satisfaction and become a trusted advisor to customers by leveraging M365 Enterprise Services expertise to enable defined Customer Success Plan outcomes. You will actively listen and respectfully challenge to drive the best outcomes.
• Customer Insights: Provide feedback and insights from customers back to the relevant MS Teams to enable continuous improvement.

Business Impact

• Consumption (Cloud & Support) growth: Develop opportunities to drive Customer Success business results by working with business and technical decision makers to ensure they understand Microsoft's M365 value proposition and get value from their investment in the Microsoft technology.
• Resolution of Customer Blockers:  Identify resolutions to issues blocking go-live of customer success projects by leveraging deep knowledge of M365 services OR deep knowledge of Teams, Phone, and voice services and technical subject matter expertise. Lead the technical conversations with customers to drive value from their MS investments. Deliver all work according to Microsoft best practices and policies and using repeatable IP.

Technical Leadership

• Learn It All: Demonstrate Self Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals.
• Accelerate customer outcomes: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey.

Qualifications

Required Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 1+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting. OR equivalent experience.
• 1+ years experience working on change mangement projects with experience adoption in Microsoft365 Copilot solutions or related, along with knowledge of GenAI.
• Candidates must be fluent in Korean at a native level and able to communicate effectively in English.

Preferred Qualifications

• Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field
• 1+ years experience working in a customer-facing role (e.g., internal and/or external).
• 1+ years experience working on change management or trainings, workshops.
• Deep knowledge of Microsoft365 Copilot.

[한국 마이크로소프트] Cloud Solution Architect 지원하러 바로가기 >>>

https://apply.careers.microsoft.com/careers?start=0&location=korea&pid=1970393556802751&sort_by=distance&filter_include_remote=1

Careers at Microsoft