To enhance the quality of medical information initiative related to medical communication within Sanofi-Aventis Korea with an effective project management.
Medical information
Management of the preparation, review, approval, and maintenance of local standard response documents (i.e., Q&A, FAQs, SRDs and other materials) for Sanofi products.
Management of Medical Information inquiries escalated by contact center to Sanofi personnel including review and approval of all written responses relating to Sanofi products for both internal and external customers.
First-line Medical Information enquiry handling.
Comply with Sanofi Pharmacovigilance and Quality reporting responsibilities by reporting all Adverse Events (AE) and Product Technical Complaints (PTC) within 24 hours of awareness.
Build collaborative and accountable relationships with key internal stakeholders (i.e., International, Global Medical Information and local Medical, Regulatory, Pharmacovigilance, Quality, Brand Teams)
Generate insights by identifying customers’ needs as the foremost contact point of customer communication.
Promotional material review
Review promotional materials from medical points of view ensuring quality and standards in line with local law, code and company quality documents.
Provide appropriate medical input to development of promotional materials and support to develop the claim aligned with marketing strategy.
Collaborate with and support regulatory, especially Ad. Promo Team, to contribute to ensure high ethics and standards in our promotional materials.
Drive strong collaborative relationships with commercial and cross-functional teams, including marketing and regulatory.
About you
Experience:
Knowledge on products and related disease.
Knowledge on regulations and guidelines including pharmaceutical affairs law, guidelines of KPMA and KRPIA etc.
1-3 years experience in the pharmaceutical industry is preferred.
Education:
Majored in pharmacy or medical science preferred
Soft skills:
Good communication skills
Writing and summarizing skills
Good project management skill
Technical skills: Proficient computer skills (MS-Word, Power point, Excel)
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